1. TOTAL QUALITY IN AMERICAN EDUCATION
The College Board's Scholastic Aptitude Tests (SAT) declined from 1963 to 1980, with average verbal scores falling over 50 points and average mathematics scores dropping nearly 40 points. ... George Westinghouse High School in New York initiated a quality improvement process that decreased the dropout rate from 7.8 percent to 5.3 percent compared to the district average of 17.2% despite losing 21.2% of its faculty, an example of TQM applied to an urban, primarily minority school (Siegel and Byrne, 1994 pg. 16). ...
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- Approx Pages: 5
- Has Bibliography
- Grade Level: Undergraduate