1. TOTAL QUALITY IN AMERICAN EDUCATION
Total Quality in Public Education: A Survey of Progress to Date The concept of Total Quality Management (TQM) was developed by an American, W. ... What is Total Quality Management? Total Quality Management has as many names (Total Quality, (TQM), Quality Improvement, Customer Focus, etc.) as it has definitions. ... Table 1 lists the fourteen key points identified by Deming as necessary for Total Quality Management (Cotton, 1994). ... They enjoyed consistent management support and Invested time and resources in training. ...
- Word Count: 1323
- Approx Pages: 5
- Has Bibliography
- Grade Level: Undergraduate