1. USAA
Finding and developing a business strategy that calls for an IT strategy is a critical process and is undertaken either proactively or reactively. ... Their strategy was proactive. ... IT Strategy: USAA decided to adopt the strategy of scanning all documents and recording all customer claim phone conversations electronically. ... A good strategy can mean the difference between being competitive and going out of business. ... IS Strategy: USAA exemplifies the use of information technology as a competitive tool. ...
- Word Count: 1096
- Approx Pages: 4
- Grade Level: Undergraduate