In 1995, the California division of Citibank decided to implement a new performance scorecard to measure more efficiently the performance of various divisions within the company and how those performances aligned with the strategic goals of the division. ... But when customer satisfaction was included as a decision parameter, it was evident that James did not fare very well on that front. ... She has to inform him in such a way that it does not have any negative effect on James. ... As a result, he has above par performance in each of the quarter assessments. Standards: Above Par James is a w...

• Word Count: 1838
• Approx Pages: 7
• Grade Level: Undergraduate

Does seniority play a role in affirmative action? ... Affirmative action requires proactive steps to provide equal opportunities in employment as well as access to education. Many affirmative action programs were born from Title VII of the Civil Rights Act of 1964. ... The National Assessment of Educational Progress, a series of national standardize tests, evaluates students on their proficiency in reading, writing and science. ... When students cannot read well, they usually cannot succeed in other subject areas. ...

• Word Count: 2762
• Approx Pages: 11
• Grade Level: Undergraduate

Does seniority play a role in affirmative action? ... Affirmative action requires proactive steps to provide equal opportunities in employment as well as access to education. Many affirmative action programs were born from Title VII of the Civil Rights Act of 1964. ... The National Assessment of Educational Progress, a series of national standardize tests, evaluates students on their proficiency in reading, writing and science. ... When students cannot read well, they usually cannot succeed in other subject areas. ...

• Word Count: 2762
• Approx Pages: 11
• Has Bibliography
• Grade Level: Undergraduate