1. TOTAL QUALITY IN AMERICAN EDUCATION
In turn adopting Deming's philosophy, American corporations regained global prominence through the outwardly dichotomous ideas of increasing productivity and quality while cutting costs. ... Total Quality Management has as many names (Total Quality, (TQM), Quality Improvement, Customer Focus, etc.) as it has definitions. In essence, most definitions contain elements of the following as described by Siegel and Byrne (1994): "Total Quality Management is a philosophy and set of principles that uses leadership, quantitative methods, systems thinking and empowerment to continuously improve ...
- Word Count: 1323
- Approx Pages: 5
- Has Bibliography
- Grade Level: Undergraduate