1. Fed EX
Shareholder, employee, customer satisfaction: o Shareholders: stock price goes up and/or dividends increase o Employees: pride in company deepens, bonuses increase, careers advance, compensation accelerates, job security solidifies, and personal satisfaction from job is enhanced o Customers: products satisfy needs and solve problems, products offer benefits that exceed competitive offerings, value is perceived by customers, and more customers buy more products 3. ... Web technology functions as a major catalyst, as companies fear disintermediation and losing touch with their customers....
- Word Count: 2943
- Approx Pages: 12
- Has Bibliography
- Grade Level: Undergraduate