1. Organizational Behavior
The way that organizations are conducted shape the customers " expectations and how they behave within the organization. ... The average customers during the restaurant hours are older, with family or friends accompanying them. What the customer expects of the employees is a simple well cooked meal, to be served with courtesy and delivered promptly. ... However, it is evident that Piper's customers are not always pleased as seen in this recent review of the restaurant, "I've eaten there on two occasions in the last two years. ... If these constant values were to change it wouldn'...
- Word Count: 2535
- Approx Pages: 10
- Has Bibliography
- Grade Level: Undergraduate