Introduction Hundreds of companies in the United States started moving their customer service jobs to India in the late 1990s (Patel, 2008). ... The American IT service companies found it attractive that there are a lot of English-speaking people in India, whose wages are lower than in the United States (Pal & Buzzanell, 2008). ... On one hand, Indian women working in call centers experience a greater freedom of movements as they now work at night in order to provide a 24/7 customer service as "physical mobility and temporal mobility are jobs requirements" are job requirements"...

• Word Count: 2203
• Approx Pages: 9
• Has Bibliography
• Grade Level: Undergraduate

Consumerism, the movement or policies aimed at regulating the products, services, methods, and standards of manufacturers, sellers, and advertisers in the interests of the buyer. ... The fast growth of the service industry sector per capita income of India is also increasing. Also, the number of middle class is increasing more and more because the people of India are switching from the agriculture field, to the service industry, where the growth is reasonably high, compared to agriculture which has slowed down tremendously in India. ...

• Word Count: 2577
• Approx Pages: 10
• Has Bibliography
• Grade Level: Undergraduate

For instance, take the Birmingham Bus System Boycott led by Rosa Parks and Dr. ... In an ABC News story, "tens of thousands of Verizon Communications workers went on strike early today, after unions for phone repair technicians, customer service representatives and cable installers failed to agree on a new contract with the telecommunications company," [Ali11] and this highlights how the conglomerate (upper class) attempts to exert force over the working class. ...

• Word Count: 1365
• Approx Pages: 5
• Has Bibliography
• Grade Level: Undergraduate