1. Redeveloping The Organization To Implement QMS And Improve The Bottom Line
An example of this is Dell's customer service call center in Bangladore, India, that serves the whole world. ... One of the most useful of these books is The Executive Guide to Improvement and Change by Beecroft, Duffy, and Moran (2003). ... The book explains that there is not one technique that works best for any organization but rather that the managers and executives need to develop their own strategies with a blending of different methods. ... The book covers a variety of techniques ranging from auditing to teamwork, Six Sigma to Customer Satisfaction. ... A second valuable sourc...
- Word Count: 1433
- Approx Pages: 6
- Has Bibliography
- Grade Level: Undergraduate