1. SNCF Essay
Their aim is to advance from the enormous French institution to a real company, to progress from a simple train business to a competitive service provider During the last decade social climate was tense due to : considerable number of strikes lack of social dialogue between unions and the directorship lack of customer-orientation In 1997 the situation became unbearable for both sides, customers and workers. ... The SNCF employees extensively expressed their views in favour of a different type of management that would allow all persons to exercise their res...
- Word Count: 2130
- Approx Pages: 9
- Has Bibliography
- Grade Level: Undergraduate