Herres was replaced as the President and CEO in April 2000. ... He joined USAA in 1996 with almost twenty-five years in the financial services industry. ... USAA: Customer-Driven: The "Seamless Customer" concept: Customer information file (CIF) and SMART system are used to support the customer and for cross-selling Tracks the customer across several different lines of business to provide a comprehensive view of the customer All mail correspondence is recorded as an electronic image All new technology investments are evaluated in terms of their value to the customer USAA: Micro-Marke...

• Word Count: 1096
• Approx Pages: 4
• Grade Level: Undergraduate

Paul Robeson was born in Princeton, New Jersey, on the 9th of April, 1898 to William Drew Robeson, and Maria Louisa Bustill Robeson (Wright 11). ... As Robeson started to protest and express his political ideas very loudly across the United States, he gained some attention from people who believed in his cause; however, with admirers, however, there always come opponents. ... As a result, he had to cancel eighty-five concerts because cities were banning him from performing (Dictionary of American Biography). Finally, in 1958, Paul Robeson was granted a passport, and he immediately left for ...

• Word Count: 990
• Approx Pages: 4
• Has Bibliography
• Grade Level: Undergraduate

As of today (April 10, 2002), GM's stock price is at $61.88. ... GM will offer XM on 25 2003 models across all divisions. ... A five percent increase to GM's current stock price would indicate a $65 per share stock price a year from now, which is approximately equal to industry analysts" forecasts. ...

• Word Count: 1187
• Approx Pages: 5
• Grade Level: Undergraduate