Southwest recently broke another campaign touting its position as "The Official Airline of the NBA". ... Each spot ends with the "Wanna get away" tag and also flashes the airlines Web address, which books half of Southwest's sales. Southwest Airlines started off as a company with 3 planes serving 3 Texas cities. ... After visiting the website, Southwest Airlines must be commended on an impressive number of customer options. ... As a reward for flying with Southwest Airlines, customers can earn a free Award Ticket on Southwest Airlines. ...

• Word Count: 575
• Approx Pages: 2
• Grade Level: High School

What are certain companies such as Southwest and American airlines doing to ensure quality customer service on their flights? ... American airlines compared with Southwest airlines does not quite match respectively in regard to employee satisfaction, but they are trying. ... Southwest Airlines prides itself on employee training and as a result they have been extremely successful. ... Southwest 75.0 2. ... American Airlines, unlike Southwest, focuses more on the middle manager in order to promote him/her to a hirer level executive position. ...

• Word Count: 2974
• Approx Pages: 12
• Has Bibliography
• Grade Level: High School