1. J.C. Penney - Business Case Study
The changes at involved jobs cuts, including nearly 1,000 employees at its headquarters, and the closing of one-third of its call centers. ... To serve the public, as nearly as we can, to its complete satisfaction. 2. ... To do all in our power to pack the customer's dollar full of value, quality, and satisfaction. 4. ... Penney involved jobs cuts, including nearly 1,000 employees at its headquarters, and the closing of one-third of its call centers. ...
- Word Count: 3513
- Approx Pages: 14
- Has Bibliography
- Grade Level: High School