The job duties include helping out customers, answering phones, and lots of paperwork. ... Knowing the job well is an advantage and an important strength. Showing up and doing the job to expectation is expected. ... If more authority was given to cashiers, like giving out a free oil change to an unhappy customer, it could boost customer service satisfaction. ... Training others to do the same job is another area of improvement. ...

• Word Count: 761
• Approx Pages: 3
• Grade Level: High School

Customer Satisfaction "91% of unhappy customers will never purchase from you again" (Marta, 2014). ... Ways we are able to measure customer satisfaction is; firstly measuring the overall satisfaction. ... Next we can group peoples past experience, if someone has a lower education, but has had many jobs in the service industry. ...

• Word Count: 967
• Approx Pages: 4
• Grade Level: High School

According to Nigel et al. (2012, p.19) one can also increase revenue by increasing customer satisfaction through quality, service and innovation. Goals and Objectives In addition to customer satisfaction through quality, service and innovation, G.I.P aims to improve in the area of: Speed – Timely completion of video productions, Fast quotations to inquisitive customers and prompt decisions on set. ... The production company consist of one editor, at times they are unable to accept weekend jobs e.g. weddings, birthday parties and graduations; because the editor is pre occupied editin...

• Word Count: 2474
• Approx Pages: 10
• Has Bibliography
• Grade Level: High School

Customer satisfaction improved greatly and they even attracted new customers. ... Loflin, I am deeply sorry and upset with the news that you have presented me with, the well being of this establishment relies on the satisfaction of the guests. ... Develop an analysis of a "live company" which seems to have failed in identifying their target audience, thus leading to a low level of customer satisfaction. ... When a company fails to identify to their target audience, they produce a low level of customer satisfaction. ...

• Word Count: 2794
• Approx Pages: 11
• Grade Level: High School

They do a great job when public relations are concerned. ... Design Considerations The design behind West Point Market is based on customer satisfaction and quality products available to consumers. ...

• Word Count: 3787
• Approx Pages: 15
• Grade Level: High School