Ways to Measure Process Performance To measure performance for our online services we will look into, how efficiently we are able to deliver our services to the customers. ... Ways we are able to measure customer satisfaction is; firstly measuring the overall satisfaction. ... A way we are able to measure wait time is simply by recording calls. ... We should also be measuring abandonment rate, hold time, calls per agent, and calls per day. ... Ways we will be able to measure control over our employee's is by how many calls they take on a month. ...

• Word Count: 967
• Approx Pages: 4
• Grade Level: High School

The War measures act made membership in the FLQ illegal and it banned their political rallies. As a result of the War Measures Act "almost 500 suspects were arrested."(Gwynn, p. 108) This was the first time in Canadian history that the War Measures Act had been invoked in peacetime. Because of the sheer magnitude of the War Measures Act, many people were skeptical as to whether it was really necessary. ... Most of the suspects who had been arrested under the War Measures Act ended up being released in a short period of time. ...

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• Grade Level: High School

Besides, the most impotent organ is the Security Council as the measures it prescribes are compulsory, whereas the General Assembly resolutions are of the advisable character. ... Such measures include interruption of relations, break in transportation and communications, and severance of diplomatic relations. If such measures fail the Council may call on UN members to furnish armed forces and assistance. ... Together the Military Representatives form the Military Committee, a body responsible for recommending to NATO's political authorities those measures considered necessary for the co...

• Word Count: 1353
• Approx Pages: 5
• Grade Level: Undergraduate

In particular, most airline companies have seen a deterioration of their financial positions, the number of flights and of seats available have generally decreased and security measures have increased. ... In this context, AMS data provide a measure of the fluctuations in the number of flights, but cannot indicate the cause of these fluctuations. ...

• Word Count: 521
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• Grade Level: Undergraduate

The government took suck harsh measures as to relocate the entire Japanese-Canadian population because they believed that there might have been spies or that they might help Japanese invade Canada even though there was no evidence that the Japanese wanted to invade Canada. ...

• Word Count: 493
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• Grade Level: High School

The "Stamp Act" of 1765 was a measure taken by the British whereby all legal documentation, newspapers, playing cards, licenses, commercial contracts, and things such as advertisement pamphlets issued throughout the colonies were, by law, required to follow the British example of sporting a revenue stamp. ... The Stamp Act, however, was repealed in 1766, on the 18th of March and "though the Act and the colonial measures to annul it had excited fears on both sides of the water the most important cause the threat of immediate colonial rebellion were removed" . ...

• Word Count: 1734
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• Grade Level: Undergraduate

The overtaking of Canadian culture by Americans posed threats to Canada and as a result measures were taken to preserve all things Canadian. ... The overtaking of Canadian culture by that of Americans posed threats to Canada and many measures were taken to preserve their own culture. ...

• Word Count: 1581
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• Grade Level: High School

Marijuana has a very long history as a medicinal herb. The official name for marijuana is cannabis sativa. The first person to record the medical use of cannabis sativa was the emperor Shen-nung of China in 2737 B.C. Many other countries have also discovered and benefited from this drug. India, ...

• Word Count: 1613
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MEASURING SOCIALISM IN NORTH AMERICA: A COMPARISON BETWEEN CANADA AND THE UNITED STATES OF AMERICA Which of the two countries is more socialist, Canada or the United States of America? ... The variables that will be used to measure socialism are the level of democracy; social services offered; the minimization of social classes; and finally, the collective ownership of factories, corporation, and companies. ... To measure the representation and support of diverse political views, let's examine the different popular political parties in both Canada and the United ...

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Development is separated into two parts, social and economic development. It involves measures of productivity, incomes, purchasing power, and consumption. The development occurs in wealthy countries but has a huge effect on the poor countries. They affect them by multinational corporations and p...

• Word Count: 917
• Approx Pages: 4
• Grade Level: High School

Prior to the French and Indian war, the American colonies had successfully transformed themselves into the world's most democratically progressive region. Radical is a term which can generally be described as any major event, movement, or action, which severely alters social, political or econ...

• Word Count: 813
• Approx Pages: 3
• Grade Level: Undergraduate

WW1 brought many meaningful changes to the home front. While the fighting of war went on Canada was changing fast and drastically. This war would help out women in Canada for years to come. The politics were changing, women's social roles were increasing and becoming better and economics was booming...

• Word Count: 653
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• Grade Level: High School

Even if the government doesn't take control of auto insurance, measures can be taken to provide reductions in premiums, the most easily executable of which would be to limit the size of high-cost claims. ...

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• Approx Pages: 3
• Grade Level: Undergraduate

December 7th, 1941 the Japanese attacked Pearl Harbour and destroyed the U.S. Pacific Fleet's battleship force, only hours after Japanese troops began the offensive and mounted a surprise invasion of Hong Kong. By Christmas Day, 1941 Hong Kong had fallen to the Japanese and all 1975 Canadians were ...

• Word Count: 678
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• Grade Level: Undergraduate

Pierre Elliot Trudeau Pierre Elliot Trudeau was a politician, a lawyer, a writer and one of Canada's greatest prime ministers whom had the idea of Canada's independence and acted on it. Born on October 18th 1919 in Montreal, Trudeau was destined to be great. This is because of his wealthy parent...

• Word Count: 851
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• Grade Level: High School

To push the developing country to undertake such drastic measures in order to put forward the free trade notion or the globalization trend they have to benefit out of it. ... The European common market is a step that has been in progress since the second world war and the European countries have been delaying it until its prerequisites are ripe "Europeans lefts to make sure that each step of the integration was accompanied by double series of measures " (Amin 7). ...

• Word Count: 2119
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• Grade Level: High School

Legalization of Marijuana I believe that marijuana should be legalized in Canada and I found that if you researched this topic you would feel the same. Also that there are many good points for and against legalization. Such as marijuana being less harmful then alcohol if this is the case...

• Word Count: 1231
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• Grade Level: High School

As a country, Canada has had many positive changes throughout its history and one man who made a significant impact on the country was Prime Minister Mackenzie King. King made many tough decisions towards harsh problems that Canada faced throughout the beginning of the 1920's to the late 1940's. Whe...

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The main reason for any imperialistic expedition is money. The want of economic pull in remote regions can almost guarantee a stable and strong economy for a nation. With this in mind, the United Kingdom branched across the globe, founding colonies in Asia, Africa, and the Americas. According to V...

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Women in the work place The past decades there has been a dramatic increase of women participating in the labor force from countries all over the World including Canada. In 1950, one Canadian worker in five was a woman. By 1980 this percentage had doubled, and women are expect...

• Word Count: 1055
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• Grade Level: High School

After World War One the world faced a post war depression. However, some countries, like Canada, experienced great economic recovery. Canada also experienced cultural development after the war as the 1920's began. The 20's started off great, but they the ended terribly with the start of the depressi...

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The law surrounding canada sports betting is a hot topic. At the moment, it is legal for provincial governments and casinos to offer bets that cover more than a single game: for instance, parlays on several games taking place on the same night, or future bets on who will win the stanley cup, are all...

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Also, isn't it obvious to Australians that true conditions in the Woomera detention center weren't brought to the public eye until detainees expressed their outrage by sewing their mouths together, going on hunger strikes, or using other extreme measures? ...

• Word Count: 962
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• Grade Level: Undergraduate

The One That Got Away Ever since I was a little boy, my dad, my older brother, and I have gone to Canada on fishing excursions. This tradition started when I was 9 and my brother was 12. Just about every summer we would drive for 15 hours to Canada, and stay there for about 10 days. The first fo...

• Word Count: 923
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• Grade Level: High School

This article review will focus on Philippa Levine's article "Battle Colors: Race, Sex, and Colonial Soldiery in World War I." It will summarize her article as well as critique her main argument and her views expressed. Philippa Levine's main argument is that "racism was functionally necessary...

• Word Count: 1030
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