1. hrm
"TQM principles emphasize the following: a) articulation of a strategic vision, b) objective and accurate measurements, c) benchmarking (evaluating the quality of human resource programs, activities, and impact as well as a means of identifying areas in which resources should be concentrated) d) widespread employee empowerment and team building, e) striving for continuous improvement, f) emphasis on a systems view of quality which conceptualizes quality-related activities as being highly interdependent, g)leadership committed to quality, and h) great emphasis on customer satisfaction. ...
- Word Count: 1539
- Approx Pages: 6
- Grade Level: Graduate