1. hrm
This was a use of HR's information management skills, which was followed by HR's integration and change skills to manage the organizational interfaces, assess the organizations skills (or the current values of the banks human resource investment), set priorities, anticipate the future, and facilitate the changes. ... This data allows companies to quickly collect, analyze, and interpret changing and emerging customer needs. ... The type of service desired by customers is also a major environmental factor (as demonstrated in the Peoples" Bank example). ... "TQM principles emphasize ...
- Word Count: 1539
- Approx Pages: 6
- Grade Level: Graduate