Executive Summary This projects focuses on the understanding the importance of Customer Relationship Management in the aviation industry in India. ... The project analyses the activities and finds where these activities lack in their approach to cater to customers and further on that basis recommendations and suggestions have been made. ... IndiGo air tickets can be booked online and the services provided are user friendly while at the same time, extremely comprehensive. Customer Relationship Management in Airlines Meaning of CRM in Airlines Industry CRM is the process of managing detai...

• Word Count: 2705
• Approx Pages: 11
• Grade Level: Undergraduate

The Emperor Ethiopia possesses a legendary past where powerful emperors ruled as supreme autocrats, and (through relentless struggle) successfully fought the efforts of Europeans to colonize their lands. ... Furthermore, Selassie's performance, micromanaging, and political maneuvering of his government will be scrutinized and evaluated through subjective views (which suspense subtly grew throughout the book as to how the inevitable fall finally came) inside the unsanctified palace. Summarily, the genesis of the fall of Selassie's empire will be examined, reacted to, and explain...

• Word Count: 4385
• Approx Pages: 18
• Grade Level: Undergraduate

An Inconvenient Truth Reaction Paper for "An Inconvenient Truth" The movie was composed of many documented events narrated and discussed by the former U.S Vice President Al Gore. The data gathered and the trends of different climatological graphs were well introduced to the public for better comp...

• Word Count: 6155
• Approx Pages: 25
• Grade Level: Undergraduate

Pearson from a book titled, "-What Research Has to Say About Reading Research- by Alan E. ... Using text as a medium of thought, where meaningful information is extracted on ever-increasing levels. The understanding of the idea, moral, concept and theme of a book. Sequence parts of the story where significant details are recalled. ... Literature circles where students take reading roles. ...

• Word Count: 3864
• Approx Pages: 15
• Grade Level: Undergraduate

One reason we were likely able to get them in the door was thanks to an excellent gimmick conceived by my co-producers at the Limelight Nightclub, where the performance took place. ... Word about this "secret" spread quickly throughout the large student population of NYU, where I was a senior at the time, and to my surprise, every performance had a line around the block of people my own age wanting to get in to see the show", i.e. get into the club for cheap with the small sacrifice of having to sit through a play beforehand. ...

• Word Count: 10314
• Approx Pages: 41
• Grade Level: Undergraduate

EXECUTIVE SUMMARY During one of his two combat tours in Vietnam, Federal Express CEO Frederick Smith got a quick lesson in survival from a crusty Marine sergeant. ... Customers are not only concerned with the product getting from point A to B, but further, are interested in the knowledge of where the cargo originated from, its present whereabouts, destination, estimated time of arrival, price and cost of shipment. ... (now FedEx Ground) is founded in Pittsburgh, Pa., and introduces bar code labeling to the ground transportation industry. 1985 – UPS started international air service be...

• Word Count: 9819
• Approx Pages: 39
• Grade Level: Undergraduate