1. Luggage Claim Business Process
I. Introduction Defining the Process Within the airline travel industry, a common process that a majority of passengers encounter is the luggage claim process at the beginning and end of their trip. Most people are familiar with a check-in at the ticket counter, the handing over of luggage, and a final pickup when it's over. As a team we decided to choose an event that is familiar to all persons, such as the luggage claim business process, yet complex in its entirety. Our team will evaluate this process within the American Airlines organization located at the Miami International Ai...
- Word Count: 3803
- Approx Pages: 15
- Grade Level: High School